![]() Sad, they could have been so much better. They, instead, just seem to periodically repackage their existing product, adding a few new features – and call it some something different, so that you need purchase it new again. Notably, Skylum never “upgrade” their products or provide a proper upgrade path for their end-users. It’s just that customer service has never ever been a priority for Skylum. Sure … I know they have a war there in Ukraine, but the company also has development teams elsewhere so they can’t blame everything on that. The migration tool was promised over a year ago but still waiting and no response from Skylum. Problem is that I could never move the Luminar 4 catalog across into Neo as it means losing all edits. However, despite having Neo since its initial release I hardly use it. introducing “Portrait AI” which was never that great) but lacked some heavy duty features on the catalogue side. I’d skipped Luminar AI … since it was treated as an entirely separate product stream from the old Luminar 3 and Luminar 4 products. Every other developer tests and updates their apps except Skylum … at which point no Mac user can use the product for a month till Skylum release a patch. Luminar AI costs a couple of dollars more: 79 USD for a single-installation copy. There were new portrait tools too - bringing shine removal to tone down skin 'hotspots' and an improved face slimming feature that now adjusts the whole face and not just the lower part. ![]() Typically their products will stop working whenever Apple releases a MacOS update – and even though Apple gives many months’ notice with Betas available. You can grab a single-installation copy of Luminar 4 for just 67 USD, and this jumps up to 89 USD for two installations. In Luminar 4.2 we got an AI Augmented Sky tool adds all manner of objects to your skies including everything from flocks of birds to giant planets. They promise a lot but frequently fail to deliver. ![]() Skylum’s customer service (or lack thereof) has always been the killer.
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